I'd like to say that the Sulis crystal is the most secretive stone I have ever encountered. I have…
Shipping InformationStandard Shipping Service
All items available through our online store ship via a Standard Postal Service, which depending on your region would be either, truck, train or boat.
We ship worldwide. Delivery times can vary greatly depending on the area that you reside in. For instance, even though delivery in North America can take just 7 - 10 days, it is not uncommon for deliveries to take 4 - 5 weeks in areas like Australia, New Zealand, and South Africa for example.
If you would like to receive your order faster, we recommend that you choose our Air/Expedited Service option.
Air & Expedited Shipping Service
An Air/Expedited Service handling fee can be added at your choice to the Standard Shipping calculations when in the shopping cart area. Simply select this option from the mini cart view at the top of the page at any time while browsing the Gaia Store or when you are ready to check out.
Air & Expedited Shipping Service for Oceania (Australia, New Zealand...) is $22.
Shipment Numbers and Tracking Numbers
Only items sent via Expedited Parcel Service in North America have actual Tracking Numbers.
All shipments whether they be Standard Surface or Air Service will be assigned a Shipment Number, this number is an official number showing that the parcel has been shipped. You cannot track the process of the shipment past the point of shipping. Unfortunately systems like PayPal for example cannot distinguish between the two types of numbers and call everything a tracking number which creates some confusion.
A little note regarding payment methods
You do not need to own or use a Paypal account to complete a purchase.
Instructions for Non-Paypal purchases:
1. Press the checkout button in the cart summary at the top right of the page.
2. Use the option titled, "Don't have a PayPal account?"
3. Use the credit card of your choice.
4. When asked if you would like to open a PayPal account, decline and continue your checkout as a guest.
These instructions are also available in our Frequently Asked Questions area.
Use this Contact Form for order inquiries.